Welcome to eZoneCadeaux.com  (hereinafter: the "Site")

We ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all your exchanges and that these meet all the requirements of written communication.

eZoneCadeaux.com 
10 Dorval # 205
Lévis G6V5X1 Quebec, Canada
info@ezonecadeaux.com
418 -833-0222

Confidentiality of personal information

Please see our privacy policy at the footer of our site to learn about the ways in which we collect, share and manage your personal information.

Accuracy of information

We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

Regular Prices

Unless otherwise indicated, the list prices (suggested prices) of the products appearing on the Site represent the retail price suggested by the manufacturer or the supplier or estimated in accordance with the commercial practices of the industry. When the sale of an item is offered by one of our merchants, the List Price or Suggested Price may be provided by the merchant for information purposes only

Delivery and returns

Unless you have chosen a specific carrier and a delivery time during the transaction for which additional charges may apply, the delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times. in your territory are established at: 10 days ​​

            Order lower than      $ 50     $ 9.99         2 to 4 working days  

           Command greater than     $ 50  FREE        2 to 4 working days   

We undertake to deliver your purchases to you within a reasonable period of time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.

Limitation of warranty

Subject to applicable laws, the merchant excludes any warranty or condition, express or implied, as to the title, merchantability or fitness for a particular use of the products and services sold on the site. It also excludes any warranty or condition, express or implied, in the content, elements, products (including software) or other services included on the site or through them as well as on its servers and in the electronic communications.

Copyright

The copyrights and Trademarks contained in the information published on the Site are protected by the laws relating to intellectual property and are made available on the Site by the granting of a specific license in this regard.In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. to the sale of these products and services without the right to sub-license to third parties. The owners of the trademarks appearing on the Site retain all rights which have not been expressly granted in these 

Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address  :  info@ezonecadeaux.com  by telling us in sufficient detail the breach that was committed.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up to date at all times.You agree to protect the confidentiality of your username and password as well as access to your computer in order to that no other person is using it. You make yourself responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such situation.

Comments

You have the possibility to enter comments and criticisms relating to the content of the Site. You are fully responsible for the comments you post, we are not responsible for them and you agree to indemnify the Merchant against any damage resulting therefrom.
It is forbidden to speak on behalf of other people, to conceal your identity or to make illegal, obscene, threatening, defamatory or violating the privacy or intellectual property of a person or constitute channels. letter, direct mail or spam.
We reserve the right, without having to do so, to modify or withdraw comments without explanation, and we assume no responsibility for the systematic revision of the comments published.
When you publish a comment, you give the Merchant the non-exclusive right to use the name and the published content, royalty-free, in a perpetual and irrevocable manner, to reproduce, modify, adapt, publish, represent it. , translate it, distribute it, communicate it to the public and display it anywhere in the world and in any medium.
We ask you to publish only one review per product, unless you want to add new information. You agree to only comment on products that you have personally tried, maintaining a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting comments.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or of the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of LEVIS is located.

Order errors

In the event that you believe that an error has occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the next address :  info@ezonecadeaux.com  and by telling us in sufficient detail the error that was made.
 

Cancellation policy of exchange, termination, return, exchange or refund

You can cancel the order of a good that does not suit you. In this case, you must inform us of the problem which prompts you to cancel the order with our customer service and obtain prior consent to the cancellation of the order.
You can trade in an item that is not right for you. In this case, you must inform the Merchant of the problem affecting your product and obtain an exchange authorization from him. Subsequently, you must, if required by the Merchant, ship the goods to his address in order to obtain an exchange.
You can request reimbursement for an item that does not suit you. In this case, you must notify us of the problem affecting your product within 48 hours of receiving it from our customer service department and obtain an exchange authorization. Subsequently, you must, if required by the Merchant, ship the goods to the distributor's address, in order to obtain a refund.
Subject to the other provisions hereof, your request  (exchange or refund) must reach us no later than 14 days after the date of purchase.
If required by the Merchant, the returned product must be in its original packaging.We do not bear the cost of return.
In all cases where a return of goods is required by the Merchant, the right of ownership of a returned good is transferred to him only when it has been received by him at his physical place of business.

Limitation of Liability

The merchant will not be held liable for any direct or indirect damage resulting from the use or misuse of the site or for the purchase of goods on it including, but not limited to, damages for loss of profit, the use of data or other intangibles, even if the merchant has been warned of the possibility of such damage.

Update April 2022